Privacy Policy

At VoxBox we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit thevoxbox.shop or buy from us.

Information we collect

When you place an order, create an account, or contact us, we may collect:

• Name, email address, and billing/shipping address
• Payment details processed securely through Shopify Payments and our other payment providers (we do not store full card numbers)
• Products purchased, order history, and download activity
• Device, browser, and usage data (IP address, pages viewed, referring site)

How we use your information

• To process orders, deliver digital products, and provide customer support
• To send order confirmations, updates, and receipts
• To send marketing emails (only if you opt in; you can unsubscribe anytime)
• To detect fraud, enforce our Terms, and comply with legal obligations
• To improve our site, products, and customer experience

Sharing your information

We do not sell your personal information. We share limited data with trusted service providers who help us run our store, including Shopify (platform & payments), email and analytics providers, and shipping partners when applicable. These providers are contractually required to protect your data.

Cookies

We use cookies and similar technologies to keep you logged in, remember your cart, measure performance, and personalize marketing. You can disable cookies in your browser settings, but parts of the site may not function properly.

Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To make a request, email us at support@thevoxbox.shop.

Data retention

We retain order and account information for as long as your account is active and for a reasonable period afterward to comply with legal, tax, and accounting obligations.

Children

Our store is not directed at children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above will reflect any revisions. Continued use of the site after changes means you accept the updated policy.